Order Status

Would you like to check the status of your order? Here's how:

Order Confirmation by Email

After placing your order, you will automatically receive a confirmation email with your order number. Please check your spam folder if you have not received an email.

Shipping Notification

Once your order has been dispatched, you will receive another email with your tracking number. You can use this number to track your parcel directly with the shipping service provider.

Order Not Received?

If your order has not arrived within 7 working days, please contact us at:
Email: support@lifepets.de
Phone: +44 7868 119482

Please have your order number ready so we can help you quickly.