Frequently Asked Questions

Products

What is the LifePets Joint Formula for?

Our Joint Formula is specially developed for dogs who need support for joint mobility and well-being. It is particularly suitable for older dogs or active breeds.

How long does it take to see results?

Most dog owners report visible improvements after 4 to 6 weeks of regular use.

Is the product suitable for all dog breeds?

Yes, our formula is suitable for all dog breeds. For specific health concerns, we recommend consulting your veterinarian.

Order and Delivery

How long does delivery take?

Delivery usually takes 3 to 7 working days within Germany and the EU.

Can I change or cancel my order?

Please contact us as soon as possible at support@lifepets.de. We can make changes as long as the order has not yet been shipped.

How do I track my order?

After shipping, you will receive an email with your tracking number.

Returns

Can I return the product?

Yes, returns are possible within 14 days of receipt, provided the product is unopened. Please contact us at support@lifepets.de.

Contact

How do I reach customer service?

You can reach us at any time by email at support@lifepets.de. We will respond within 24 hours.